Cookies Policy

About cookies

Cookies are small text files or similar data files that a website can place on your computer, mobile phone, tablet or other device. They allow a website to recognise a device and remember certain information. Cookies can help a website operate, provide a more consistent experience, understand how visitors use its pages, and support security measures.

When you visit or use Kudos Casino, cookies may be placed by us or by service providers that support parts of the website. Similar technologies may also be used. These can include pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.

Some cookies are stored only for the duration of your browsing session. These are generally removed when you close your browser. Other cookies remain on your device for a longer period, unless you delete them earlier or they expire. The length of time a cookie remains available can depend on its purpose and technical settings.

Cookies do not usually contain information such as your full name or password in plain text. However, information collected through cookies may sometimes be linked with other information held about you. We handle personal information in accordance with our Privacy Policy and applicable privacy requirements.

How cookies support the website

• Keeping pages, account areas and website features working as intended.
• Remembering settings or choices made during a visit.
• Helping us identify unusual activity and protect the website from misuse.
• Understanding which pages and features are used so we can improve the website.
• Supporting communications and promotions where you have chosen to receive them or where applicable settings allow them.

Types of cookies we may use

The cookies used on a website can be grouped by their purpose. The categories below explain the types that may be used by Kudos Casino. The exact cookies and technologies active on the website may change as features, service providers and technical requirements change.

Strictly necessary cookies

Strictly necessary cookies help the website provide services you request. They may support account sign-in, session management, security checks, fraud prevention, page navigation and the operation of essential forms. Without these cookies, some parts of the website may not work properly or may not be available. Because they are needed for core functionality, they may not be disabled through ordinary preference tools.

Preference and functionality cookies

Preference cookies remember information that makes the website easier to use. For example, they may remember language, display, regional or other choices made during a visit. These cookies are not always essential, but disabling them may mean that choices need to be entered again or that certain features are less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are viewed, how visitors move between pages, whether pages load correctly and where improvements may be needed. The information is generally used in an aggregated or statistical way, although data collected by a provider may be handled according to that provider's own terms and privacy information.

Advertising and marketing cookies

Advertising or marketing cookies may be used to help deliver, measure or limit the display of relevant communications and promotions. They may help determine whether an advert has been viewed or whether a campaign has led to a visit. These cookies may be placed by third parties that provide advertising, campaign measurement or similar services. Where consent is required, these cookies will be used in line with the choices you make.

Security, compliance and responsible use

Cookies and related technologies may also help support security, account protection, legal compliance and the responsible operation of the website. They may assist with detecting automated activity, preventing abuse, identifying suspicious behaviour or maintaining records of certain preferences. The use of these technologies does not replace the need for you to keep your account information confidential and to use the website responsibly.

Third-party services and your choices

Some cookies may be set by third-party providers whose tools or services are used on the website. These providers may support analytics, security, content delivery, advertising, payment-related functions or other technical services. A third party may collect information about your device, browser, website activity or interaction with its tools. Its use of information will be governed by its own privacy notice, as well as any arrangements that apply between the provider and Kudos Casino.

Third-party services may change over time. We do not control every cookie placed by an external provider, and the names, purposes or expiry periods of those cookies may vary. You should review the relevant provider's information if you want to understand how it handles data or how to opt out of its services.

Cookie banner and preference controls

Where a cookie banner or preference centre is available, you can use it to accept or reject optional categories of cookies. Your choices may be saved through a preference cookie so that the website does not ask you again each time you visit. If you clear your browser data or use another device or browser, you may need to set your choices again.

Browser settings

Most browsers allow you to view, block, delete or limit cookies through their privacy or security settings. You can usually set your browser to notify you when a website wants to place a cookie, or to refuse certain cookies automatically. Instructions vary between browsers and devices, so you should check the support information for the browser you use.

If you block all cookies, some website functions may be unavailable, account sessions may not operate correctly, and preferences may not be remembered. Blocking optional cookies should not normally prevent access to essential website functions, but the experience may be less personalised and some features may work differently.

Mobile and device controls

Mobile operating systems and applications may provide separate controls for advertising identifiers, tracking permissions and local data. You can review the privacy settings on your device and the permissions for any browser or application you use to access Kudos Casino. These settings may apply at device or application level and may not remove information already collected.

Privacy, updates and questions

Cookies may collect information such as an internet protocol address, browser type, device type, operating system, pages visited, approximate location, referral source, time spent on a page and interactions with website features. The information collected will depend on the cookie and the way the website is used. We may use this information to provide, secure, maintain and improve the website, subject to applicable law and our Privacy Policy.

We do not use this policy to promise that every cookie or similar technology will always be used in the same way. Technical requirements, website features, analytics tools, security measures and third-party services may change. When changes are made, we may update this policy and revise the date or notice shown on the website where appropriate.

Your privacy rights

Depending on your circumstances and applicable Australian privacy laws, you may have rights relating to personal information collected through cookies and other technologies. These rights may include requesting access to, or correction of, personal information, and raising a concern about how information has been handled. Any request will be considered in accordance with applicable requirements and our identity verification and security procedures.

For more information about how Kudos Casino collects, uses, stores and discloses personal information, please read our Privacy Policy. The Privacy Policy also explains how to raise a privacy question or request using the contact options made available on the website.

Questions about this policy

If you have a question about cookies, your saved preferences or the operation of the website, please use the customer support or contact option displayed on the Kudos Casino website. Do not include unnecessary sensitive information when making an enquiry. We may need to confirm your identity before discussing account-related information or changing certain settings.

By continuing to use the website after any policy update, you acknowledge that the revised policy applies to your future use, subject to any consent requirements that apply to optional cookies. You can manage available choices through the cookie controls or your browser settings at any time.